Call center software prices depend upon its functions, brand, and version. However, these are not the only factors that affect the cost of this software. Other factors such as the size of the purchasing company, the number of agents, the clients, and services provided also affect the price.
Call Center Software Prices
Call center software prices depend upon its functions, brand, and version. However, these are not the only factors that affect the cost of this software. Other factors such as the size of the purchasing company, the number of agents, the clients, and services provided also affect the price.
The prices may vary from $400 to $4000 depending on the factors mentioned above. Software is available on the Internet on many sites and can be procured from land-based outlets too. Some call center software costs more than others do, since it provides advanced efficiency and functions that are indispensable for a call center. A typical example of this would be the call center tracking software that is essential for the efficient working of a call center.
The price of software may also differ according to the type of the call center, in that an outbound call center will require a slightly different type of software, thus affecting its price. On the other hand, the number of agents working in a call center is also a factor that influences the price of the software. Single seat software is available for as less as hundred dollars and can be procured from the Internet or in land based retail stores. However, the price of thirty-seat software hovers around the three thousand dollar mark.
Existing software can be upgraded and made more efficient using up gradation software such as the BMC professional up gradation software. This software is procurable on the Internet and some older versions are an open-source and can be modified. Upgraded software is combined with other software for integration purposes is expensive compared with other single versions.
Prices also differ according to the particular configuration requirements, the number of agents, the type of campaign, and other factors. The software requirements for a call center that is outsourced may be lesser because of market differences.
Call Center Software provides detailed information on Call Center Software, Call Center Software Solutions, Call Center Monitoring Software, Call Center Recording Software and more. Call Center Software is affiliated with IT Help Desk Software.
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http://www.e-callcentersoftware.com
http://www.i-helpdesksoftware.com
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